JOB DESCRIPTIONS
(Duties and Responsibilities / Key Result Areas)
- Responsible for client relationship management. To develop and maintain positive relationships with clients and act as a point of contact for client inquiries, requests, and issues.
- Assist in the development and execution of sales strategies and plans by generating quotes, proposals, and contracts and collaborating with the sales team to meet revenue targets.
- Ensure accurate and up-to-date records of client information and transactions. To monitor client accounts, payments & orders, and resolve client concerns or complaints.
- Facilitate communication between clients and internal teams and keep clients informed about product updates, promotions, and relevant information.
- Prepare and present sales reports and analyse data to identify opportunities for growth and improvement.
- Responsible for the development and achievement of sales quota.
- Focusing on growing and developing existing clients, together with generating new business.
- Conduct market analysis and evaluate competitors and market conditions. Provide insights to the Senior Account Manager or Sales Team.
- Reports to the Sales Manager, providing regular input on all account activity, including status and call reports on a weekly basis.
JOB REQUIRMENTS / SPECIFICATIONS
(Academic Achievements, Work Exposures, Skills Required, Personal Characters)
- Proven Account Management skills required to create, maintain and enhance customer relationships.
- 1 to 2 years of Account/project management experience. Previous sales or customer service experience is a plus.
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities.
- Sales-oriented with the ability to persuade and negotiate.
- High level of initiative and work well in a team environment.
- Excellent written and oral communication skills.
- Handles stressful situations and deadline pressures well.
- Plans and carries out responsibilities with minimal direction and supervision.
- Fresh graduates are encouraged to apply.
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
- Cell phone reimbursement
- Professional development
Work Location: In person