全职 Microsoft Dynamics 365 (D365) Developer 工作, 薪水 up to SGD 10,000, PURVIEW ASIA PACIFIC PTE. LTD. 公司招聘中 - Ricebowl

We are seeking experienced Microsoft Dynamics 365 (D365) Developer with deep expertise in designing, implementing, and scaling enterprise-grade CRM solutions on the Microsoft platform.

Key Responsibilities

Design and deliver end-to-end architecture for Dynamics 365 Customer Engagement (CE) solutions, including Sales, Customer Service, Field Service, and Omnichannel

Translate business requirements into scalable, secure, and high-performing CRM solutions

Lead solution design across Microsoft Power Platform, ensuring optimal use of Power Apps, Power Automate, Power BI, and Power Virtual Agents

Architect and implement robust customer service solutions, including case management, SLA management, knowledge base systems, and service automation workflows

Define integration strategies across enterprise systems using Azure services, REST APIs, and middleware platforms

Design and implement scalable, event-driven architectures across CRM and external systems

Ensure best practices in Dataverse design, including data modelling, governance, and security architecture

Collaborate closely with business stakeholders, product owners, and engineering teams to deliver aligned and future-ready solutions

Provide technical leadership, guidance, and governance across CRM implementation programs

Support CRM modernization initiatives and customer experience transformation programs

Required Skills & Experience

Min 5 years of hands-on experience with Microsoft Dynamics 365 CRM / Customer Engagement modules (Sales, Customer Service, Field Service, Omnichannel)

Deep functional understanding of Customer Service operations, including Case management, Knowledge management, SLAs and service processes, Customer interaction workflows

Proven experience in architecting enterprise-scale D365 solutions

Strong expertise in Microsoft Power Platform: Power Apps, Power Automate (preferred), Power BI, Power Virtual Agents

Hands-on development experience with C#, .NET, JavaScript, Plugins, custom workflows, Dynamics 365 SDK

Strong experience with Microsoft Dataverse, including entity modelling, security roles, and data governance

Integration experience with Azure services, REST APIs, Middleware platforms, Enterprise systems (ERP, data platforms), Identity systems such as Azure AD

Experience designing scalable integration architectures and distributed/event-driven systems.

Understanding of CRM transformation programs and digital customer experience platforms

Preferred Qualifications

Experience working in large-scale enterprise environments with complex system landscapes

Exposure to cloud-native architecture and modern integration patterns

Experience with Amazon Connect (AWS Connect) is a plus

Strong stakeholder management and communication skills

Purview Services is a global leader in Digital Engineering, offering expertise in digital transformation, customer experience, automation, data analytics, application development, and cloud & infrastructure solutions. With a focus on cutting-edge infrastructure services, Purview specializes in data center solutions, including storage, hyper-converged systems, networking, computing, hybrid cloud, service provider integration, and software-defined technologies.