全职 Operations Executive / Operations Supervisor / Assistant Operations Manager 工作, 薪水 up to MYR 5,000, The Precious Seed Management Sdn. Bhd. (Just Pets Megastore) Selangor 公司招聘中 - Ricebowl

Overall Store Operations

• Oversee and coordinate the daily operations of the entire store, including retail, petting zoo and F&B operations.

• Ensure all departments operate smoothly and efficiently according to company standards and procedures.

• Monitor daily store activities and ensure proper opening and closing procedures are followed.

• Identify operational issues and implement practical solutions to improve efficiency and productivity.

• Ensure the store environment, facilities and equipment are properly maintained.

Retail & Inventory Management

• Monitor retail sales activities, product displays and merchandising standards.

• Ensure sufficient stock availability and proper inventory management.

• Monitor stock movement, replenishment, receiving and stock discrepancies.

• Ensure products are properly displayed, labelled and priced.

• Identify opportunities to improve sales performance and store presentation.

Petting Zoo Operations & Animal Welfare

• Ensure daily petting zoo operations are conducted smoothly and safely.

• Monitor cleanliness and hygiene of animal enclosures and surrounding areas.

• Ensure proper animal feeding, handling and care procedures are followed by relevant staff.

• Monitor animal welfare and ensure any health or safety concerns are reported promptly.

• Ensure visitors follow petting zoo rules and safety guidelines.

Customer Service & Experience

• Ensure a positive customer experience across all areas of the store.

• Handle customer enquiries, complaints and service recovery professionally.

• Monitor customer feedback and identify areas for improvement.

• Ensure all customer-facing areas maintain a clean, welcoming and organised environment.

F&B Operations

• Oversee daily café operations and ensure service standards are maintained.

• Monitor food preparation, hygiene, cleanliness and food safety practices.

• Monitor service quality and customer satisfaction.

• Coordinate with F&B staff to resolve operational issues.

Compliance, Safety & SOP

• Ensure compliance with company policies, SOPs and relevant operational requirements.

• Maintain workplace safety, cleanliness and hygiene standards.

• Ensure proper cash handling, POS procedures and daily closing reports.

• Conduct regular operational checks and ensure corrective actions are taken where necessary.