jobs in BBT Hotel Sdn Bhd - (Premiere Hotel Klang)

全职 Sales Executive (Sales - Customer Service) 工作, 薪水, BBT Hotel - (Premiere Hotel Klang) Selangor 公司招聘中 - Ricebowl

Sales Executive (Sales - Customer Service)

BBT Hotel Sdn Bhd - (Premiere Hotel Klang)

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工作地点

  • Selangor Malaysia

职位描述

岗位职责

Job Responsibilities:

  • Handle sales enquiries and follow up with potential customers.
  • Promote and sell confinement centre packages and services.
  • Attend to customer enquiries through phone, WhatsApp, email, and walk-ins.
  • Prepare quotations, proposals, and sales documents.
  • Follow up on leads and convert enquiries into bookings.
  • Maintain good relationships with existing and potential customers.
  • Handle customer feedback and assist in resolving complaints.
  • Coordinate with other departments to ensure smooth customer service.
  • Maintain accurate records of sales activities and customer information.
  • Achieve assigned sales targets and KPIs.
  • Perform other duties assigned by the HOD/Management.

Qualification:

  • Diploma/Degree in Sales, Marketing, Business Administration, Hospitality, or a related field.
  • 1–2 years of experience in sales, customer service, or a similar role.
  • Good communication and interpersonal skills.
  • Good command of English and Bahasa Malaysia; Mandarin is an added advantage.
  • Customer-oriented, friendly, and professional.
  • Strong follow-up and sales skills with the ability to achieve targets.
  • Able to handle customer enquiries and complaints professionally.
  • Good computer skills, including Microsoft Office and WhatsApp.
  • Able to work independently and as part of a team.
  • Willing to work on weekends/public holidays when required.

Benefits:

  • Dental insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person

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