Job description:
We are looking for passionate, proactive, and professional individuals to join our team as Training Field Support. These roles will support the Training Manager in designing, enforcing, and delivering impactful ground-level training across all outlets.
Key Responsibilities:
- Conduct on-site and floor-level training at various outlets
- Deliver onboarding, food safety, hygiene, and SOP training
- Support ground training or operational audits during scheduled weekends
- Maintain up-to-date training records and reports
- Collaborate with HR, QA/QC, Marketing, and Operations for compliance-related training
- Ensure team competency and adherence to company policies and SOPs
Requirements:
- Minimum 2 years’ experience in the F&B or hospitality industry, specifically in training, quality assurance, and operations
- Strong communication skills in both English and Bahasa Malaysia
- Willing and able(own a car) to travel to outlets regularly
- Must possess at least THREE (3) of the following certifications:
Accepted Certifications (Minimum 3):
1. HRDC TTT (Train the Trainer – Certified by HRD Corp)
2. ISO / QMS Certification
3. HACCP
4. OSH Coordinator
5. Halal Certification (JAKIM)
6. Food Handling Certification
7. SHO (Safety & Health Officer)
8. Basic First Aid Certification
Added Advantage:
- Experience in SOP development, audits, or opening new outlets
- Background in Quality Assurance, EHS, or HR Compliance
- Exposure to training in multi-outlet F&B or central kitchen operations
- An experienced Restaurant Manager who enjoys coaching people
We believe in taking care of our people—both professionally and personally. Here’s what you can look forward to:
- Comprehensive Health Insurance
- Maternity & Parental Leave
- Yearly Bonus and Performance Increment
- Career Growth Opportunities
- Professional Development
- Competitive Salary
Pay: RM2,500.00 - RM3,500.00 per month
Work Location: In person