- Petaling Jaya Selangor Malaysia
工作地点
职位描述
岗位职责
Company Description Beacon Hospital began in 2005 as a dedicated cancer center and has grown into a multidisciplinary hospital featuring eight Centres of Excellence, including cancer, brain and spine, bone and joint, eye, men’s health and urology, women’s health, health screening and wellness, and clinical research. A team of specialized and experienced senior consultants leads these centers, supported by advanced medical technologies and modern facilities. The hospital is committed to providing high-quality, effective, efficient, and compassionate care to patients, their families, and caregivers. Beacon Hospital uses state-of-the-art equipment such as Halcyon Radiotherapy, TrueBeam Radiotherapy, PET and PET/CT scanners, along with services in cardiology, surgery, internal medicine, rehabilitation, and more to deliver comprehensive healthcare
Duties & Responsibilities: -
• Provide first-level support to doctors, nurses, and hospital staff for the Electronic Medical Record (EMR) system.
• Support the implementation and integration of the EMR with medical devices and other healthcare systems, such as vital sign monitors and ECG machines.
• Troubleshoot EMR issues and provide on-site and remote application support.
• Work closely with system vendors to resolve technical and application-related issues.
• Ensure the EMR system is available, reliable, and functioning properly.
• Understand departmental workflows and prepare simple user guides and documentation.
• Work with users to understand requirements for system changes, updates, and reports.
• Identify opportunities to improve hospital processes through automation and system enhancements.
• Conduct EMR training and guide staff on effective system usage and best practices.
• Ensure patient and hospital information is handled securely and confidentially in accordance with relevant policies and regulations.
• Meet department and helpdesk KPIs by providing timely and effective support.
• Assist with other IT, EMR, and system-related projects or tasks as assigned by management.
Benefits:
• Free parking
• Maternity leave
• Meal provided
• Opportunities for promotion
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