Title : Implementation & Technical Engineer
Location : Petaling Jaya
Working Days :5 days
Nature of Business :Established medical imaging solution provider
Job Responsibilities:
1. System Deployment & Integration:
- Lead and support the installation and configuration of Imaging
system, at customer sites.
- Implement hardware infrastructure (servers, storage, networking) and software
components, ensuring compatibility with HIS/RIS and other clinical systems.
- Configure systems to meet healthcare data security, redundancy, and regulatory
compliance standards (e.g., HIPAA, GDPR).
2. Technical Support & Maintenance:
- Provide Tier 2/3 on-site and remote technical support during and post-deployment
phases.
- Perform preventive maintenance and health checks on systems to ensure optimal
uptime.
- Troubleshoot and resolve technical issues involving DICOM, HL7, network, and
system performance.
3. Client Engagement & Customization:
- Engage directly with clients to gather technical requirements and translate them into
effective configurations and solutions.
- Customize systems to meet clinical workflow and compliance needs based on site-
specific requirements.
4. Documentation & Reporting:
- Maintain accurate documentation of configurations, deployments, system changes,
and support logs.
- Contribute to internal knowledge bases, user guides, and support manuals.
- Support technical reporting for compliance audits, project reviews, and service-level
agreements.
5. Continuous Improvement & Learning:
- Stay up to date on company's technologies, DICOM/HL7 standards,
cybersecurity best practices, and healthcare informatics trends.
- Participate in product and technical training sessions and support internal
knowledge-sharing.
Job Requirements:
- Candidates must possess a Diploma or bachelor’s degree in computer science, Information
Technology, Biomedical Engineering, or a related field.
- Proficient in Window Server, virtualization, storage and backup/recovery.
- Experience in networking troubleshooting: DNS, routing, firewalls, ports and connectivity.
- Experience in application troubleshooting using logs, services and basic database
knowledge (SQL).
- Preferable candidate with 2–3 years working experience in healthcare IT systems, with
hands-on experience in IT projects management, system implementation, technical
support, and IT infrastructure.
Pay: RM4,000.00 - RM8,000.00 per month
Work Location: In person