全职 Service Technician (After-Sales Service) 工作, 薪水 up to MYR 3,500, Berjaya CKE Enterprise Sdn. Bhd. Federal Territory 公司招聘中 - Ricebowl

Position Summary:

The Service Technician (After-Sales Service) is responsible for dismantling, assembling, troubleshooting, testing, and servicing the Company’s products. We are currently seeking Service Technicians to join our Service Team, based at our Corporate Office - Wisma CKE (Cheras).

Job Responsibilities:

• Carry out 100% after-sales troubleshooting of the company’s products and service visits to units within your designated customers and territory to achieve customer satisfaction.
• Ensure all work performed (i.e., servicing, parts replacement, repairs, troubleshooting, and breakdown) is documented following the relevant customer's request. To update the work completion in the system using handheld.
• Liaise and communicate effectively with customers while on-site to build a good rapport and provide the best quality service.
• Willing to travel within the Klang Valley area for work and be able to stand by to attend call-backs.
• Able to travel outstation as and when required by the Superior.
• Good work ethic and ability to perform overtime as and when required by the Superior.
• Ability to work independently and as part of a team, to work under pressure, and beyond regular hours to meet tight deadlines.
• Any other duties that may be given by the Superior from time to time.

Job Requirements:

• Possess a Diploma or Certificate in Refrigeration/Welding/Mechanical Engineering or any related Technical Field.
• Candidates with solid WELDING skills will be an added advantage.
• Relevant working experience in repairing kitchen equipment and commercial refrigerators, with a minimum of 2-5 years’ experience.
• Strong knowledge of various kitchen equipment, including ovens, grills, fryers, dishwashers, and refrigeration units.
• Proficient in troubleshooting and repairing equipment malfunctions and breakdowns; mechanical/ electrical/ electronic failures.
• Possessing a valid GDL driving license is a MUST (to drive the Company van/car).
• Salary offered will be commensurate with the candidate’s relevant experience.
• Prepared to work overtime on Saturday or Sunday if there is an urgent request. Working on these 2 days will be paid Overtime (OT).
• 5 Full-time/Permanent positions available.

Benefits:

• 5 Working Days (Monday to Friday) > Working on Saturday/Sunday will be paid Overtime (OT).
• Overtime Payment (Rate as per the statutory Employment Act’s requirements).
• Staff Benefits (Annual/ Medical/ Hospitalisation/ Congratulatory/ Compassionate Leave & Medical Coverage).
• Statutory Contributions (EPF, SOCSO, EIS & HRDF).
• Annual Salary Increment and Performance Bonus (will be based on the Individual and the Company’s Performance).
• Training on Technical Services and Product Knowledge will be provided.
• Company vehicles will be provided to go to the customer's site.
• Company Uniforms will be provided.

Pay: RM2,800.00 - RM3,500.00 per month

Work Location: In person