全职 Service Advisor 工作, 薪水 up to MYR 3,500, Menang Nusantara Holding Selangor 公司招聘中 - Ricebowl

• Print detailed Service Order (SO) using standard Task List.
• To obtain signature from customer for the approval of all jobs to be done.
• Prepare cash repair estimate/quotation for accident damage.
• Advise customers concerning vehicle maintenance, accessories, and technical problems upon delivery of car.
• Explain warranty and goodwill policy to customer.
• Follow up progress of repairs in conjunction with workshop controller and if repairs require additional time and/or costing, the SA should advise the customer.
• Obtain customer's approval for repairs beyond the agreed estimate
• Inspect work and if necessary, arrange a road test with Technical Advisor after completion of work.
• Return vehicle to customer and if possible, handle all complaints if customer is not satisfied with job done.
• To brief superior on difficult complaints that can't be handled by you before bringing the customers to your superior's attention.
• To handle telephone enquiries and call customer after 3 days from the date of repair.
• To promote workshop products i.e. parts and accessories. To obtain and update customer and vehicle particulars in the SAP.
• To generate warranty, claim via SAP (B001).
• To generate invoice via SAP.
• Any other duties assigned by the Service Manager.

Locations:
No. 2-1 & 3, 1, Jln Setia Prima S U/13S, Setia Alam, 40170 Shah Alam, Selangor

Job Types: Full-time, Permanent

Benefits:

• Dental
• Medical
• Optical
• Opportunities for promotion
• Professional development

Work Location: In person

Pay: RM2,000.00 - RM3,500.00 per month

Work Location: In person