About the Role
We are looking for an enthusiastic Junior Network Engineer – Japanese Speaking to join our team. This role is ideal for early-career IT professionals with a background in networking or IT support who are looking to build their career in the networking field.
You will work alongside experienced engineers and gain hands-on exposure to Enterprise Networking, Service Provider Networking, Network Security, Routing & Switching, and Collaboration technologies.
Key Responsibilities
- Assist senior engineers in troubleshooting and resolving network incidents for Japanese-speaking customers.
- Document technical issues and resolutions in English and Japanese.
- Follow client and company security, compliance, and operational procedures.
- Collaborate with Tier 1, Tier 2 and Tier 3 teams and internal stakeholders.
- Continuously learn and adapt to new technologies and customer requirements.
Requirements
- Bachelor’s Degree in Computer Science, Linguistics, or a related field.
- 1–3 years of experience in networking or related IT support roles such as IT Helpdesk, Service Desk, or Network Support.
- Near-native Japanese proficiency in both written and spoken communication.
- JLPT N1/N2 is an advantage.
- Good English communication skills, both written and verbal.
- Strong interest in developing a career in IT Networking.
- Curious, motivated, and willing to learn.
Job Types: Full-time, Permanent
Pay: RM4,000.00 - RM6,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: Remote