合同工 SERVICE ADVISOR (PERODUA 3S BUKIT RIMAU S. ALAM) 工作, 薪水 up to MYR 1,900, Bakateam Sdn. Bhd. (Perodua 3S) Selangor 公司招聘中 - Ricebowl

Candidate must possess at least Certificate / Diploma / Advanced / Higher / Graduate Diploma in Automotive field.

At least 1 year of working experience in the related field is required for this position.

Good command of written and spoken in English and Bahasa Malaysia.

Excellent customer service, interpersonal, and communication skills.

Strong organizational, decision making, and problem-solving skills.

Able to advise and communicate with customers regarding vehicle situation.

Required Skill(s): Knowledge of dealing with complaints, basic knowledge of service automotive techniques, business systems, and basic computer skills.

Ability to work under pressure and tight deadline.

Able to work with minimum supervision, confident, dynamic, and customer-oriented attitude.

Must have a valid driving license and possess own transportation.

Able to work on weekends' (Saturday & Sunday) and during Public Holidays (If required).

Must willing to work at PERODUA 3S CENTER BUKIT RIMAU, SHAH ALAM.

Greeting customers and understanding vehicle issues.

Translating technical needs into clear estimates (cost/time).

Ensure overall customer satisfaction with after sales service.

Ability to effectively communicate with customers regarding services recommended and performed.

Prepares service estimates, sells routine maintenance / repair services, and conducts follow-ups regarding unsold services and customer inquiries.

Performs opening and closing responsibilities.

Schedules appointments, answers phone and collects funds for services performed.

Conducting final inspection and vehicle handover. Scheduling repairs, explaining warranty/maintenance, and ensuring a positive service experience from drop-off to pick-up.

Ad hoc duties as and when assigned.