Taman Perindustrian Bukit Jelutong Shah Alam Selangor Malaysia 40170
职位描述
任职资格
Minimum 1 year of experience in: Ocean Freight Export Operations, Sea Freight Operations, Freight Forwarding and Shipping & Logistics Operations
Knowledge of export documentation, shipping procedures, and carrier coordination.
Experience using CargoWise (CW1) or similar freight forwarding systems is highly preferred.
Strong understanding of Bills of Lading, shipping documents, and export compliance requirements.
Proficient in Microsoft Excel, Word, Outlook, and PowerPoint.
Strong communication, coordination, and stakeholder management skills.
Ability to multitask and thrive in a fast-paced logistics environment.
岗位职责
Manage and coordinate end-to-end Ocean Export shipments (FCL & LCL).
Handle customer enquiries, shipment bookings, and export documentation requests.
Accurately register and maintain shipment data in CargoWise (CW1) and other operational systems.
Coordinate closely with shipping lines, shipping agents, freight forwarders, overseas offices, customers, and service providers to ensure seamless shipment execution.
Prepare, verify, and manage export documentation
Monitor permit declarations and ensure export compliance requirements are met.
Arrange shipment bookings, vessel space allocation, and freight rates with carriers and procurement teams.
Send shipment pre-alerts and vessel departure updates to customers and destination offices.
Coordinate cargo release and Proof of Delivery (POD) activities for door delivery shipments.
Monitor shipment exceptions, delays, cargo discrepancies, and damaged cargo situations while ensuring timely escalation where required.
Support cargo and insurance claims management with customers, surveyors, and overseas offices.
Verify shipment costs, vendor invoices, and intercompany charges to ensure billing accuracy.
Ensure timely invoicing, payment collection, and compliance with customer-specific SOPs and KPIs.