全职 Customer Service 工作, 薪水 up to MYR 3,500, Jian Handling Equipment Selangor 公司招聘中 - Ricebowl

Job Description:

We are looking for a Customer Service personnel to handle customer enquiries, coordinate service arrangements and provide administrative support to ensure smooth daily operations.

Job Requirements:

• Minimum SPM qualification or above.

• At least 1 year of working experience in customer service or administration (fresh graduates are encouraged to apply).

• Good communication and interpersonal skills.

• Computer literate with proficiency in Microsoft Office (Word, Excel & Outlook) and SQL Accounting System.

• Able to work independently, multitask and manage time effectively.

• Able to communicate in English, Bahasa Malaysia and Mandarin is an added advantage.

Working Days: 5.5 Days
Hiring Status: Immediate Hiring

Job Responsibilities:

• Prepare and generate Delivery Orders, Sales Invoices, Quotations and other related documents accurately. Ensure all documents are properly prepared and filed.

• Respond promptly and professionally to customer enquiries via phone calls, WhatsApp and email. Maintain accurate records of customer enquiries, service requests, job status and documentation.

• Coordinate and schedule technician appointments, deliveries and other service arrangements.

• Provide administrative and operational support to ensure efficient daily business operations.

• Perform any other duties assigned by the Superior from time to time.

• Competitive salary package.
• Annual bonus and yearly increment (based on performance).
• EPF
• SOCSO & EIS contributions.
• Annual Leave & Medical Leave entitlement.
• Overtime pay (where applicable).
• Career growth and learning opportunities.
• Friendly and supportive working environment.
• On-the-job training provided.
• Stable company with long-term career opportunities.
• Convenient working location with parking available.