- Jalan Suarasa 8/3 Cheras Selangor Malaysia 43200

Working Location
Job Description
Requirements
Position: Admin Assistant (Immediate Vacancy)
Location: Bandar Tun Hussein Onn (Office-Based)
We are seeking motivated professionals to join our late-shift operations. This role is ideal for those who thrive in a structured office environment and value a non-traditional work schedule.
What We Offer:
Fixed Afternoon Schedule: 2:00 PM to 11:00 PM.
Immediate Career Start: Successful candidates will begin their journey with us effectively immediately.
Collaborative Environment: A dedicated "Work from Office" culture that fosters teamwork and growth.
Requirements:
Possess own reliable transportation.
Availability to start work on short notice.
Responsibilities
Due to rapid expansion, we are excited to announce immediate openings across four key strategic departments. Whether your talent lies in technology, communication, or administration, we have a place for you
1. Support Team (Customer Success)
Student & Parent Relations: Act as the primary point of contact for inquiries via WhatsApp, calls, or ZenDesk.
Problem Solving: Resolve technical login issues or subscription queries to ensure a seamless learning experience.
Onboarding: Guide new students through their first online class journey.
2. Broadcast Team (Live Stream Operations)
Technical Production: Manage live-streaming software (Zoom, OBS, or YouTube Live) to ensure high-quality broadcasts.
Class Monitoring: Oversee audio/video quality during live sessions and troubleshoot "on-air" issues immediately.
Engagement: Manage live chats and interactive tools to keep the digital classroom environment safe and focused.
3. Tutor Dept Team (Academic Coordination)
Tutor Management: Coordinate with educators to ensure they are prepared and present for their scheduled sessions.
Quality Control: Review teaching materials and slides to ensure they meet the company's academic standards.
Schedule Optimization: Manage the master timetable for hundreds of weekly online classes.
4. Data Team (Analytics & Entry)
Performance Tracking: Consolidate student attendance and quiz results into actionable reports.
Lead Management: Update and maintain the CRM database with accuracy to assist the marketing team.
Data Integrity: Audit student records and payment statuses to ensure the system is 100% accurate.
Benefits
Skills
BATU 11 CHERAS
1.5 km
BANDAR TUN HUSSIEN ONN
1.6 km
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