全职 People Operations & Systems Executive 工作, 薪水 up to MYR 3,000, Carsome Selangor 公司招聘中 - Ricebowl

• Min Certificate / Diploma in Human Resources Management or Computer Science.

• At least 1–2 years of relevant experience; fresh graduates are welcome to apply.

• Ability to converse and communicate in English both written and spoken.

• Comprehensive and working knowledge of HR systems and proficient in Microsoft Office, especially in EXCEL.

• Familiarity with people & culture policies and procedures to ensure the PCMS meets organizational needs and goals.

• Hands-on experience applying Robotic Process Automation (RPA) automation using various Automation platforms to re-engineer P&C processes.

• Well versed in System Development Life Cycle (SDLC).

• Familiar with any ticketing system. Preferably Jira ticketing system.

• Ability to work under pressure and tight deadlines.

• Ability to understand complex requirements and translate them into clear, structured diagrams or requirement metrics.

• Strong verbal and written communication skills.

• Excellent interpersonal and technical support skills.

• Excellent organizational skills and attention to detail.

• Excellent analytical and problem-solving skills.

• Ability to keep information confidential.

System Administration:

• Assist in the day-to-day management and administration of the PCMS.

• Ensure data integrity and accuracy within the system.

• Perform regular audits and data quality checks.

• Managing ticketing systems (JIRA).

User Support:

• Provide support to P&C staff and employees on PCMS-related queries and issues.

• Troubleshoot system issues and work with vendors when necessary.

• Provide training when necessary to support stakeholders who face difficulties in understanding or using the system.

Compliance and Security

• Maintain strict confidentiality of sensitive employee data.

• Ensure processes are aligned and compliant with the SOP.

• Maintain and continuously update SOP documentation.

Process Improvement:

• Identify opportunities for improving People & Culture processes.

• Collaborate with internal and external stakeholders to implement system enhancements and upgrades.

• Programs custom functions and documentation such as automated queries, filters, macros, and reports.

• Prepare user guides for all enhancement initiatives, ensure proper documentation is maintained, and store them in the designated repository for future reference.

Project Support:

• Responsible for PCMS-related projects, such as system implementations, integrations, or upgrades.

• Responsible in testing new system features and updates.

Stakeholder Engagement:

• Liaise with internal stakeholders to gather requirements and feedback on PCMS functionality.

• Communicate system changes, updates, and maintenance schedules to users.

• Annual Leave
• Medical and Hospitalisation Leave