JOB RESPONSIBILITIES:
- Develop and maintain strong relationships with clients, understanding their goals, objectives, and challenges.
- Act as the primary point of contact for key clients, providing exceptional customer service and support.
- Proactively identify opportunities to upsell or cross-sell products or services to existing accounts.
- Monitor market trends and competitor activities to stay informed about industry developments and provide relevant insights to clients.
- Identifying and pursuing new business opportunities within key accounts.
- Collaborate with internal teams, to develop solutions that address client needs.
- Conduct cold calls, emails, and other outreach activities to initiate contact with potential clients.
- Prepare and present sales proposals, and contracts to clients.
- Negotiate terms and conditions with clients to maximize profitability while maintaining customer satisfaction.
- Forecast and track key account metrics, providing regular reports to management on sales performance and revenue growth.
- Ensure customer satisfaction.
- Prepare and present sales reports, performance dashboards, and key metrics to the sales manager.
- Assist in evaluating market conditions, competitor activities, and industry trends to provide insights and recommendations for sales strategies.
- Communicate sales goals, targets, and updates to the sales team.
REQUIREMENT: -
- Degree in Business Management or equivalent.
- Minimum 3-5 years working experience with good knowledge of FMCG sales-retail or equivalent at Key Account Sales Management.
- Preferred personal & healthcare Industry
- Applicants will require to possess prior experience in sales for related industry (Personal and Health care)
- Understand basic sales function i.e. key account customer sales
- Good planning, forecasting, communication, report and presentation skills
- Sales experience, particularly in the personal and healthcare sector serving independent and chain pharmacies, will be an added advantage.
- Candidates with sales experience across multiple product categories will also be considered.
Job Types: Full-time, Permanent
Pay: RM6,500.00 - RM7,500.00 per month
Benefits:
Work Location: In person