全职 Operation Coordinator (Parcel Exception Handling) 工作, 薪水 up to MYR 3,500, SF GLOBAL EXPRESS (M) SDN BHD Selangor 公司招聘中 - Ricebowl

Job Responsibilities

• Manage and coordinate the daily handling of exception parcels at the hub.
• Identify, inspect, record and classify damaged parcels, shipments with missing contents, misrouted parcels, delayed parcels and other problematic shipments.
• Inspect parcel damage and compile supporting photos, videos and incident records.
• Organize exception parcels, conduct stock checks and monitor their status.
• Raise service tickets promptly and follow up on investigation and resolution.
• Segregate and label exception parcels, and coordinate further handling.
• Maintain a daily exception parcel list and coordinate with operations, customer service, transport and other relevant teams to resolve issues.
• Follow up on shipments marked as Detention, Suspension or Hold to ensure timely resolution and case closure.
• Compile regular reports on exception parcel volumes and issue types to support improvements in hub operations.

Job Requirements

• Fresh graduates, internship candidates, and SPM/STPM school leavers are welcome to apply.
• Able to use Microsoft Office, including Excel and Word.
• Experience in logistics, customer service, data processing or on-site operations is an advantage.
• Academic qualifications and work experience requirements may be flexible, as the role focuses on daily parcel exception handling, service tickets and on-site coordination.

Pay: RM2,500.00 - RM3,500.00 per month

Work Location: In person