Bachelor's degree in Human Resource Management, Business Administration, or a related field; equivalent relevant experience may be considered.
Minimum 3–5 years of relevant HR experience, preferably with exposure to full-spectrum HR operations.
Good knowledge of Malaysian employment legislation and statutory requirements, including the Employment Act 1955, EPF, SOCSO, EIS, and applicable tax-related obligations.
Experience in recruitment, employee relations, performance management, and HR administration.
Strong communication, interpersonal, negotiation, and problem-solving skills.
Able to handle confidential information with discretion and professionalism.
Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
Proactive, detail-oriented, resourceful, and capable of working independently.
Experience in a digital marketing agency or other fast-paced, creative industry is an advantage.
岗位职责
1. Recruitment & Talent Acquisition
Manage the end-to-end recruitment process, including job postings, candidate screening, interviews, offer negotiations, and onboarding.
Work closely with department heads to understand manpower requirements and develop effective recruitment strategies.
Coordinate recruitment activities and maintain candidate databases to support current and future hiring needs.
2. HR Operations & Administration
Manage employee records, employment contracts, confirmation letters, promotion letters, salary adjustments, and other HR documentation.
Oversee employee attendance, leave administration, probation tracking, and employment status updates.
Ensure HR records and processes are accurate, organised, and maintained confidentially.
3. Employee Relations & Engagement.
Handle employee enquiries, workplace concerns, grievances, and disciplinary matters professionally.
Advise managers and employees on HR policies, employment terms, and workplace procedures.
Support employee engagement initiatives, company events, team-building activities, and internal communications.
Promote a positive, inclusive, and collaborative workplace culture.
4. Performance & Talent Management.
Coordinate probation reviews, performance appraisals, confirmation exercises, and employee development initiatives.
Support department heads in identifying training needs, performance gaps, and career development opportunities.
Assist in succession planning, employee retention, and talent development initiatives.
5. HR Policies & Compliance.
Develop, review, and implement HR policies, procedures, employee handbooks, and internal guidelines.
Ensure HR practices comply with applicable Malaysian employment laws and statutory requirements.
Manage employee disciplinary processes, investigations, and employment separation documentation in accordance with company policies and applicable laws.
Keep updated on changes in employment legislation and recommend improvements to HR practices.
6. HR Reporting & Process Improvement.
Identify opportunities to improve HR workflows, administrative efficiency, and employee experience.
Maintain and improve HR systems, documentation, and processes to support business operations.