Hiring: Hotel Receptionist / Front Desk
We are looking for a friendly, responsible, and customer-oriented Hotel Receptionist / Front Desk to join our team at:
Sunday Near Gerbang Malam Ipoh Formerly Seemsoon:
2, Regat Dato Mahmud 31650 Majlis Bandaraya Ipoh Perak
If you enjoy interacting with people and creating great guest experiences, we would love to hear from you!
Key Responsibilities
- Welcome guests and handle enquiries at the front desk
- Manage room bookings and accommodation arrangements
- Assist guests with check-in and check-out procedures
- Respond to phone calls, emails, and booking enquiries
- Coordinate with housekeeping and other departments to ensure smooth guest stays
- Handle guest requests and resolve issues to ensure customer satisfaction
- Assist with payment collection and prepare daily sales reports
- Perform other tasks assigned by the supervisor when required
Requirements
- Malaysian candidates only
- Previous experience in hotel reception, front desk, or hospitality is preferred
- Experience with hotel booking systems and guest check-in/check-out procedures is an advantage
- Good communication skills in Bahasa Malaysia and English
- Friendly, responsible, patient, and customer-oriented
- Able to work independently and as part of a team
- Willing to work shifts, including weekends and public holidays
- Willing to work overtime when required
- Candidates currently residing in nearby areas are preferred
Why Join Us?
Friendly working environment
Opportunity to grow in the hospitality industry
Gain valuable experience in hotel operations
If you are interested and meet the requirements, we encourage you to apply and join our team!
Job Types: Full-time, Contract, Fresh graduate
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
- Maternity leave
- Professional development
Work Location: In person