全职 Field Services Engineer 工作, 薪水, Wayzim Technology Co., Ltd. Selangor 公司招聘中 - Ricebowl

Key Responsibilities

1. Manage the on-site resident team, arrange staff rosters and develop annual equipment maintenance plans.
2. Execute service contracts, maintain high-performance system operation, and ensure equipment system performance as well as on-site service quality.
3. Work closely with headquarters management and the hotline support team, and follow up on system issues end-to-end until they are fully resolved.
4. Identify opportunities for system retrofitting, develop retrofit proposals for customers, and assist the project team in carrying out, completing and accepting retrofit projects.
5. Manage and optimise on-site spare parts, standardise spare parts inbound and outbound procedures, recommend replenishment lists regularly based on spare parts consumption, and conduct inventory stocktaking as scheduled.
6. Submit required reports to customers and the service manager on time, including monthly service reports, monthly operational service reports, EHS reports, etc., and host monthly review meetings with customers.
7. Maintain close communication with customers and sustain good cooperative relationships.
8. Continuously improve on-site health and safety conditions, and organise regular safety education and training for team members.

Requirements

1. Proficient spoken and written English with strong on-site communication skills.
2. Basic knowledge of secondary control circuits and low-voltage control.
3. Familiar with the use and wiring of sensors, such as photoelectric sensors, proximity switches, laser sensors and so on.
4. Familiar with industrial communication protocols including AS-i, PROFINET, Modbus, CANbus, etc.
5. Experienced in maintenance of mechanical equipment, such as geared motors, chain drive assemblies and synchronous belt drives.
6. Familiar with industrial controllers such as Siemens S7‑1200 and Smart 200.