Receive and process customer orders from the Sales team or customers, verifying stock availability with the warehouse.
Coordinate with the Production and Procurement teams to arrange the replenishment or production of items that are out of stock.
Coordinate with internal departments and external parties to ensure effective communication and timely execution of orders.
Assist in daily delivery planning and scheduling to ensure timely delivery to customers.
Liaise with vendors, warehouse personnel, transporters, and logistics providers to coordinate local and international shipments.
Arrange and coordinate third-party logistics (3PL) services to meet delivery requirements.
Prepare and verify shipping and delivery documentation for both domestic and international shipments.
Coordinate goods receiving activities and verify incoming goods against purchase orders and relevant documentation before transferring them to the warehouse or production area.