- Diploma or Degree in Marketing, Business, Communications, or related fields.- Freshers or 1–3 years of experience in sales, lead management, or customer service (experience in healthcare or clinic-based industries is an advantage).- Strong communication and persuasive skills, both written and verbal.- Organized, proactive, and result-oriented — you enjoy building connections and achieving targets.- Comfortable working with CRM tools, spreadsheets, and digital communication platforms (WhatsApp Business, Meta Inbox, etc.).- Fluent in English and Bahasa Malaysia (Mandarin/Tamil is a plus).