Ebuddy BPO Sdn Bhd

Founded in 2014, EBUDDY BPO is a leading outsourcing and services company specializing in Customer Contact Management Solutions. Our services revolve around on clients' customers, their channels and languages of engagement and the ability to provide our clients with a discernible return on investment.

Our services include marketing services, back office processing and a host of training and education products in Customer and Service Management.

Our customer service mantra is "Every little bit helps." By proactively looking to improve the customer experience, we are able to enhance brand loyalty for our customers. Although our approach is common sense, our dedication and discipline to customer behavior data, has been a proven success.

Is a privately owned and operated company providing telephone answering, inbound and outbound call services, market survey and data entry outsourcing services for customers throughout Malaysia and other countries. Spearheaded by a committed and knowledgeable Management team, who has a combined 50 years of experience in the Telemarketing industry.

Investment in the IT infrastructure and technologies such as Virtual Call Centers and CRM and also nurturing our staffs into professional telemarketing agents brings the credibility and reputation that we have today with all our clients.

EBUDDY BPO has been driven by a mission to develop remarkable marketing solutions that exceed client expectations. To achieve this mission, we leverage our IT infrastructure and technologies as well as harvesting our professionally trained agents to provide our clients' engagement with the most positive experience and results possible.