Handling video (storyboarding, shooting, editing and post production) and photo production for various digital platforms such as Facebook, Instagram, TikTok, YouTube, etc.
Working with Creative Designers and Content Strategists in conceptualisation and execution of ideas for social media and digital campaign.
Working closely with Project Management team to meet production schedules and timelines.
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We are seeking a dynamic and results-driven Sales Manager to join our international luxury skincare brand. The ideal candidate will be responsible for developing and expanding our business-to-business channels by establishing and nurturing relationships with beauty salon and hotel accounts across Malaysia. This role requires a proactive approach to identifying new business opportunities and the ability to deliver exceptional client service while meeting sales targets.
As a Social Media Account Management Executive, you will manage our brand's presence across various social platforms, creating and implementing strategies to boost visibility, engagement, and community growth. Your role will focus on enhancing our brand's interaction with current and potential customers through creative content and innovative engagement techniques.
3. Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
4. Provide excellent support experience to customers via all relevant communication channels.
5. Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
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Record Keeping: Maintain files and records, both electronic and physical. This includes data entry, scanning documents, and ensuring information is organized and accessible.
Office Management: Oversee office supplies and equipment, ensuring everything is stocked and in working order. Coordinate with vendors and service providers as needed.
Event Coordination: Assist in organizing events, workshops, or conferences. This can involve coordinating logistics, preparing materials, and managing RSVPs.
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-Execute a comprehensive digital record-keeping system for all essential business documents, ensuring accessibility and accuracy for swift decision-making and operational efficiency;
-Manage client documentations through meticulous digital archiving, enabling quick retrieval and enhancing client service delivery;
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After a sale has been made, you are to issue a Sales Order (SO) and include all relevant information ensuring proper procedures are followed. All S.O’s must include the customer’s company stamp, signature and deposit .
Proposing prices of goods must be followed with the price list given or only with the approval from your Head of Department for special discount request.
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Maintain up-to-date and accurate information in the MHW/IFCA system.
Liaise with bankers to track loan application statuses.
Coordinate with real estate agents, purchasers, and solicitors for signing arrangements of Sales and Purchase Agreements (SPA) and other related documents.
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Stay up-to-date with the latest trends and viral challenges on TikTok and Instagram, incorporating them into content creation to maximize reach and engagement.
Collaborate with the marketing and design teams to develop creative concepts and execute content ideas effectively.
Conduct thorough research to identify popular topics, hashtags, and content trends relevant to our industry, ensuring our content remains fresh and engaging.
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