2015-05-05

Job Position:

IT Administrator/Customer Service Officer/help desk/ Support/ deskside support ...

IT System Administrator / Help Desk Support (Ref# 062827)

Responsibilities

Helpdesk support services for end-user requests, business requirements, IT infrastructure etc. ...

• Assist in PC equipment procuremen7t, installation, and setup of hardware and software, including user account setup, configuration, and upgrades on desktops, laptops, printers, phones, and network systems.

• Record and monitor IT assets/inventory and related documents.

• Perform day-to-day system configurations, backups, maintenance, and troubleshooting. ...

Perform ad-hoc assignments and responsibilities requested by supervisor

PC and mobile devices configuration and support

Install and uninstall PC software, hardware, mobile devices and peripherals ...

Risk mitigation planning

Replace and upgrading defective or outdated equipment

Requirements ...

Possibility for career growth and advancement within the organization

Remote work flexibility

Opportunity to work with a diverse range of customers, from small businesses to enterprise-level environments ...

Available to working in

24 hours

rotational shift ...

Attractive company benefits

Please submit your resume to

[email protected] ...

- Perform troubleshooting for client platform related problems

- IT Support setup classroom/lab

- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated ...

**Job Scope***

a) Perform follow-ups to ensure problems have been resolved.

b) Communicate problems and issues through weekly update in meeting ...

Problem-solving issues face-to-face with clients, including preparing IT equipment for new clients, so confidence in customer service is a crucial component of this role. […]

Bachelor Degree in Computer Science or Bachelor Degree in Information Technology or similar...

Problem-solving issues face-to-face with clients, including preparing IT equipment for new clients, so confidence in customer service is a crucial component of this role. […]

Bachelor Degree in Computer Science or Bachelor Degree in Information Technology or similar...

Communication skill

Computer skill

Helpdesk advisor

Helpdesk support

Helpdesk advisor

Helpdesk support

Communication Skill

Client Relations

Calling Clients ...