Lead, coordinate and manage Collective Agreement discussions, including preparation, negotiation, documentation, implementation and follow up actions.
Act as the key liaison between Management and the Union Working Committee on union related matters, outstanding issues and employee concerns.
Manage disciplinary cases, grievances and employee relation matters in line with the Employment Act, Industrial Relations Act, Collective Agreement and company procedures.
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Develop, implement, and maintain the corporate-level ICT Business Continuity Management System (BCMS) and Cyber Crisis Management plans in alignment with ISO 22301 and ISO 27031
Lead comprehensive Business Impact Analyses across the organization to identify critical processes, Allowable Interruption Windows (AIWs), Maximum Tolerable Outages (MTOs), and minimum Service Level Objectives (SLOs)
Partner with IT teams to design and validate backup/recovery strategies. Ensure that technical Disaster Recovery plans are capable of meeting RTO and RPO targets derived from business requirements
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