4. Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure that clients experience superior service.
5. Follow up on inquiry calls; respond to specific client inquiries promptly and professionally.
6. Maintain up to date knowledge of procedures, client requirements, and technical subject matter and utilize that knowledge to provide superior service and manage programs.
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- As a Customer Service Professional, you be relied on by customers to respond to queries or requests related to schedule checks, /billing/general enquiries and etc.
- To support any other tasks assigned to you from time to time and will take ownership of issues and concerns of customers while being driven to deliver outstanding customer experience.
- You will professionally manage high volumes of inquiries from clients and customers.
...
- As a Customer Service Professional, you be relied on by customers to respond to queries or requests related to schedule checks, /billing/general enquiries and etc.
- To support any other tasks assigned to you from time to time and will take ownership of issues and concerns of customers while being driven to deliver outstanding customer experience.
- You will professionally manage high volumes of inquiries from clients and customers.
...
- As a Customer Service Professional, you be relied on by customers to respond to queries or requests related to schedule checks, /billing/general enquiries and etc.
- To support any other tasks assigned to you from time to time and will take ownership of issues and concerns of customers while being driven to deliver outstanding customer experience.
- You will professionally manage high volumes of inquiries from clients and customers.
...
- As a Customer Service Professional, you be relied on by customers to respond to queries or requests related to schedule checks, /billing/general enquiries and etc.
- To support any other tasks assigned to you from time to time and will take ownership of issues and concerns of customers while being driven to deliver outstanding customer experience.
- You will professionally manage high volumes of inquiries from clients and customers.
...
- As a Customer Service Professional, you be relied on by customers to respond to queries or requests related to schedule checks, /billing/general enquiries and etc.
- To support any other tasks assigned to you from time to time and will take ownership of issues and concerns of customers while being driven to deliver outstanding customer experience.
- You will professionally manage high volumes of inquiries from clients and customers.
...