Conduct safety checks and tests on all repaired and installed equipment, ensuring compliance with relevant industry regulations and company policies.
Maintain accurate records of all maintenance, repair, and installation activities, including parts used and time spent, for reporting and inventory purposes.
Respond to emergency service calls to address urgent elevator and escalator malfunctions, providing timely and effective solutions.
...
Conduct safety checks and tests on all repaired and installed equipment, ensuring compliance with relevant industry regulations and company policies.
Maintain accurate records of all maintenance, repair, and installation activities, including parts used and time spent, for reporting and inventory purposes.
Respond to emergency service calls to address urgent elevator and escalator malfunctions, providing timely and effective solutions.
...
Process refund requests in accordance with company policies.
Provide timely updates to HQ, ensuring customer concerns are addressed promptly.
Handle customer queries via email, website chat, and phone from various countries such as Malaysia, Taiwan, Hong Kong, Australia and United Kingdom.
...
Maintain a thorough understanding of all CAKETELLA and KETOCAKE products, including ingredients, preparation methods, and special dietary options (e.g., keto-friendly).
Proactively identify opportunities to improve customer satisfaction and streamline customer service processes.
Document all customer interactions and resolutions in the company's CRM system, ensuring accurate and up-to-date records.
...
Maintain accurate documentation and records in line with organisational standards
Liaise with internal stakeholders to support effective print service delivery
About the roleCanon Marketing (Malaysia) Sdn Bhd is seeking a proactive and organised Print Care Assistant to join our team in Selangor. This is a 1-year contract role that is renewable based on performance. As our Print Care Assistant, you will play a crucial role in supporting the administration and operations of our print services division.
...
Maintain accurate documentation and records in line with organisational standards
Liaise with internal stakeholders to support effective print service delivery
About the roleCanon Marketing (Malaysia) Sdn Bhd is seeking a proactive and organised Print Care Assistant to join our team in Selangor. This is a 1-year contract role that is renewable based on performance. As our Print Care Assistant, you will play a crucial role in supporting the administration and operations of our print services division.
...
Relationship Building: Foster strong customer relationships and ensure satisfaction through thorough follow-ups and service excellence.
Pipeline Coordination: Collaborate with the team for smooth post-sale transitions.
Collection Monitoring: Follow up on payment milestones, as commission payouts are tied to full collection (Deposit, 70% pre-installation, and 30% post-completion).
...
Relationship Building: Foster strong customer relationships and ensure satisfaction through thorough follow-ups and service excellence.
Pipeline Coordination: Collaborate with the team for smooth post-sale transitions.
Collection Monitoring: Follow up on payment milestones, as commission payouts are tied to full collection (Deposit, 70% pre-installation, and 30% post-completion).
...
Identify & address credit risks, propose appropriate credit control measures.
Monitor aged balances to minimize bad debt risks.
For long overdue accounts, including issuing and or sending reminder letters, NOD (Notice of Demand), iLOD (Internal Letter of Demand), external LOD (Letter of Demand) etc.
...
The Customer Happiness Manager is responsible for building and sustaining a Gold Standard customer experience for MYSG.
This role oversees day-to-day support operations, ensures high-quality service delivery, and leads initiatives that strengthen customer trust and loyalty.
Beyond operational excellence, this role plays a key part in people development, service innovation, and budget planning, ensuring the MYSG support function remains scalable, efficient, and aligned with long-term business goals.
...