AUSTIN HEIGHTS GROUP OF COMPANIES - We are a integrated group of companies whose businesses include property development, education and hospitality. In line with our aggression expansion, we invite highly motivated and qualified individuals to assume the following position.
Liaise closely with your manager in setting team goals, formulate plans to achieve and continuous tracking results to find opportunities for improvement. Be responsible for daily order fulfillment (Quote-to-Cash including returns, replacements, debits and credits).
Lead, empower, coach, and mentor the Customer Care Team including hiring and on-boarding of new employees. Conduct regular team meetings, and one-on-one with team members. Provide and build a safe environment which encourages partnership, teamwork and trust.
Support employee career development, identify training opportunities, and performance reviews. Identify key contributors/performers and develop talent for succession planning.
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Plan and manage the staff scheduling, to ensure ratio of staff (including programme staff and support staff) to child is maintained at all times, including transition periods.
You are required to inform MOE Kindergarten (MK) of all activities in a timely manner and ensure KCare Centre activities complement the MK programme.
Lead, empower, coach, and mentor the Customer Care Team including hiring and on-boarding of new employees. Conduct regular team meetings, and one-on-one with team members. Provide and build a safe environment which encourages partnership, teamwork and trust.
Support employee career development, identify training opportunities, and performance reviews. Identify key contributors/performers and develop talent for succession planning.
Plan, prioritize, direct and review workflow and project assignments periodically as well as ensure Key Performance Index is met.
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1. Oversee day to day operation of the Centre and ensure its smooth running.2. Ensure good Centre performance by developing strategies that are in line with our company vision and mission.3. Ensure teachers provide optimum level of guidance to students to complete their school homework responsibly.4. Mentor and supervise staff & teachers to ensure compliance to SOPs, safety, security and health standards.5. Provide a warm & nurturing environment to the students at the Centre.6. Supervise and guide students with their school work as well as life skills (play, hygiene and meal time).7. Plan and conduct child appropriate social and recreational activities and holiday programs.8. Teach & address classroom disciplinary issues using positive behaviour support system.9. Prepare/organise and execute/conduct creative learning activities and outings as required.10. Support the holistic development of students in alignment with our company goals.11. Maintain regular communication with student’s parents.12. Establish partnership with community partners & volunteers.13. Foster good working relationship & rapport with all stakeholders - students, parents, team members, volunteers and partners in the community.
Commitment to Professionalism
· Uphold our company vision and mission.· Understand the philosophy of the programme and can describe its goals and objectives to others.· Support the Centre’s code of ethics conduct.· Engage in ongoing staff development to improve personal and professional skills.· Enjoy working with students in a group setting and demonstrates a positive attitude in her role.· Keep all personal information about students and families confidential.· Work cooperatively with other staff members, accept supervision and help promote a positive atmosphere in the centre.· Attend staff meetings, workshops, functions and in-service training provided by our company· Take on any other duties as and when assigned by your immediate superior/ management.
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In charge of execution of the commercial strategy under own allocated Area to achieve sell-in and sell-out targets, by focusing on the development and coaching of their team and fostering cooperation between Sales Representatives and the supporting functions.
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Manage overall planning, Centre operations and staffing.
Attend to Student-Parent matters with regards to activities, policies, enrolment, student’s academic and behavioural attitudes and achievements.
Supervise activities such as field visits and group discussions to stimulate students’ interests and broaden the understanding of their physical and social environment.
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Attend to Student-Parent matters with regards to activities, policies, enrolment, student’s academic and behavioural attitudes and achievements.
Supervise activities such as field visits and group discussions to stimulate students’ interests and broaden the understanding of their physical and social environment.
Involved in staff selection, development, delegation of duties and performance.
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