Maintain and organise digital files, internal SOPs, workflows, FAQs and knowledge base to support operations.
Assist in generating e-commerce reports/data (sales, stock, performance) and provide administrative support to the e-commerce team.
Ensure compliance with company standards & quality control (as Desince emphasises product quality with ready stock, fast delivery and competitive pricing)
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Handle unplanned vehicle breakdowns, including roadside assistance and coordination of replacement arrangements.
Ensure compliance with safety, regulatory, and company standards in all fleet operations.
Support Operation Manager to plan, schedule, and coordinate daily delivery operations based on customer orders, delivery locations, and time constraints.
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