Prepare and distribute the Daily Revenue Reports to the Hotel & F&B management Team
To review all paid-outs, revenue adjustments, rebates and allowances for reasonableness, properly approved with supporting, and to report any deviations from hotel policies and procedures.
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Ensure that the daily supplies in the suites meet the standards of department
Answer guests' enquiries and requests in a professional manner, actively communicate with relevant internal departments so as to provide appropriate services.
Collaborate closely with the Assistant Manager to deliver polite and attentive services to guests, addressing their complaints, requests, and inquiries promptly and tactfully.
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Collaborate closely with the Assistant Manager to deliver polite and attentive services to guests, addressing their complaints, requests, and inquiries promptly and tactfully.
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Collaborate closely with the Assistant Manager to deliver polite and attentive services to guests, addressing their complaints, requests, and inquiries promptly and tactfully.
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