Problem-Solving
Team Leadership
Customer Service Management
Customer Relationship Management
Performance Management
Logistics Operations
Communication Skills
-Good communication and negotiation skills -Basic knowledge of freight forwarding (air
sea
land) -Ability to prepare quotations and follow up with customers -Customer-focused and service-oriented mindset -Ability to work under pressure and meet sales targets -Good coordination skills with operations and customer service teams -Computer literate (MS Office
forwarding systems) -Organized
proactive
and detail-oriented -Basic English communication skills
Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
Identify opportunities to improve operational processes and enhance overall customer experience.
Perform any other duties and responsibilities assigned by Management from time to time.
...
You will be assigned under department (English / Malay / Chinese / Revision / Stationery / Multimedia / CD Rama) as designated by the Management.
Oversee and manage business activities of a department to achieve sales, profit and growth objectives.
To carry out day-to-day operations and improve department performance in terms of sales revenue, cost control, customer service and staff development.
...
-Good communication and negotiation skills -Basic knowledge of freight forwarding (air
sea
land) -Ability to prepare quotations and follow up with customers -Customer-focused and service-oriented mindset -Ability to work under pressure and meet sales targets -Good coordination skills with operations and customer service teams -Computer literate (MS Office
forwarding systems) -Organized
proactive
and detail-oriented -Basic English communication skills
-Good communication and negotiation skills -Basic knowledge of freight forwarding (air
sea
land) -Ability to prepare quotations and follow up with customers -Customer-focused and service-oriented mindset -Ability to work under pressure and meet sales targets -Good coordination skills with operations and customer service teams -Computer literate (MS Office
forwarding systems) -Organized
proactive
and detail-oriented -Basic English communication skills
-Good communication and negotiation skills -Basic knowledge of freight forwarding (air
sea
land) -Ability to prepare quotations and follow up with customers -Customer-focused and service-oriented mindset -Ability to work under pressure and meet sales targets -Good coordination skills with operations and customer service teams -Computer literate (MS Office
forwarding systems) -Organized
proactive
and detail-oriented -Basic English communication skills
Problem-Solving
Team Leadership
Customer Service Management
Customer Relationship Management
Performance Management
Logistics Operations
Communication Skills
Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
Identify opportunities to improve operational processes and enhance overall customer experience.
Perform any other duties and responsibilities assigned by Management from time to time.
...
Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
Identify opportunities to improve operational processes and enhance overall customer experience.
Perform any other duties and responsibilities assigned by Management from time to time.
...
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
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