- Yishun North Region (Singapore) Singapore
Thong Siek Food Industry Pte Ltd Hiring! Part Time Part-Time Visitor Experience Executive in North Region (Singapore), Earn up to SGD 3,100 - Ricebowl
Part-Time Visitor Experience Executive
Thong Siek Food Industry Pte Ltd
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Working Location
Job Description
Responsibilities
This is a 3-months contract role (October 2026 to December 2026)
Location:
North Singapore, Senoko Way
Contract Duration:
3 Months (Part-Time)
Work Schedule:
5-days work week, 8:30am to 6pm
Additional Requirement:
May be required to work on weekends and public holidays based on tour schedules.
About the Role
We are looking for an enthusiastic and customer-oriented Factory Tour Executive to join our team on a 3-month contract basis. This role is responsible for delivering engaging factory tours, conducting hands-on product-making sessions, and sharing our company's heritage, history, and product expertise with visitors.
The ideal candidate enjoys interacting with people, has strong communication skills, and is passionate about creating memorable visitor experiences while ensuring smooth tour operations.
Key Responsibilities
Factory Tour & Visitor Experience
Host and conduct factory tours for visitors, schools, corporate groups, and members of the public.
Deliver engaging presentations on the company's history, heritage, milestones, products, and current business.
Guide visitors through the manufacturing process and explain product features and benefits.
Facilitate hands-on product-making workshops and demonstrations.
Tour Operations & Coordination
Ensure all equipment, materials, ingredients, and workshop supplies are adequately stocked and prepared before each session.
Set up and maintain tour and workshop areas to ensure cleanliness, safety, and operational readiness.
Coordinate with Production, Operations, Quality Assurance, Customer Service, and other departments to ensure the smooth execution of tours.
Monitor visitor flow and manage tour schedules efficiently.
Marketing & Promotion Support
Work closely with the Marketing team to promote factory tours, workshops, and visitor programs.
Assist in gathering visitor feedback, testimonials, photos, and content for marketing purposes.
Support marketing campaigns, events, and special promotional activities related to factory tours.
Customer Service & Administration
Handle tour-related enquiries via phone, email, and other communication channels.
Manage tour bookings and visitor registrations.
Provide excellent customer service and address visitor questions professionally.
Prepare basic tour reports and attendance records as required.
Requirements
Diploma or Degree in Food Science, Marketing, Hospitality, Tourism, Communications, or related disciplines preferred.
Relevant experience in customer service, event coordination, education, tourism, hospitality, marketing, or visitor engagement is an advantage.
Fresh graduates and candidates without direct experience are welcome to apply.
Strong presentation and interpersonal skills.
Comfortable speaking to groups of various sizes and backgrounds.
Energetic, organized, and detail-oriented.
Able to work independently and collaboratively with different departments.
Willing to work weekends when required.
Preferred Attributes
Passion for food, manufacturing, heritage, and storytelling.
Enjoys teaching and conducting hands-on activities.
Confident public speaker with a friendly and engaging personality.
Experience in workshop facilitation, tour guiding, or event hosting will be an added advantage.
THONG SIEK FOOD INDUSTRY PTE LTD
From a humble beginning, out of a five-footway peddling in the 1970s. Thong Siek have come a long way to become the market leader in the manufacture, distribution and retail of Surimi-Based Seafood products in Singapore.
The turning point in the business is the successful reorganization during the 1990s. Thong Siek started marketing DODO brand and established a strong distribution network into every local supermarket chain and an international presence in over 20 countries.
To-date, Thong Siek is churning out a Sales Turnover of S$35 million from our 70,000sqft factory located at 14 Senoko Way. With our investments in a 82,700sqft factory in Johor, Malaysia, we are now ready to strengthen our presence and accelerate growth.
We combine a high-calibre workforce with cutting edge technology to deliver uncompromising quality and service excellence. We pride ourselves on our highly automated and integrated production process. But the critical success factor lies in our people, who are committed and well trained to use the right technology to meet the demands of millions over.
To ensure quality consistency, we have a team of dedicated quality Controllers monitoring the critical control points of each process flow.
Our plant is HACCP certified and we are the first food manufacturer in Singapore to be certified by our Singapore & Productivity Board. We are also the only fish ball manufacturer in Singapore to be awarded the EU license to export to EU market.
Location:
North Singapore, Senoko Way
Contract Duration:
3 Months (Part-Time)
Work Schedule:
5-days work week, 8:30am to 6pm
Additional Requirement:
May be required to work on weekends and public holidays based on tour schedules.
About the Role
We are looking for an enthusiastic and customer-oriented Factory Tour Executive to join our team on a 3-month contract basis. This role is responsible for delivering engaging factory tours, conducting hands-on product-making sessions, and sharing our company's heritage, history, and product expertise with visitors.
The ideal candidate enjoys interacting with people, has strong communication skills, and is passionate about creating memorable visitor experiences while ensuring smooth tour operations.
Key Responsibilities
Factory Tour & Visitor Experience
Host and conduct factory tours for visitors, schools, corporate groups, and members of the public.
Deliver engaging presentations on the company's history, heritage, milestones, products, and current business.
Guide visitors through the manufacturing process and explain product features and benefits.
Facilitate hands-on product-making workshops and demonstrations.
Tour Operations & Coordination
Ensure all equipment, materials, ingredients, and workshop supplies are adequately stocked and prepared before each session.
Set up and maintain tour and workshop areas to ensure cleanliness, safety, and operational readiness.
Coordinate with Production, Operations, Quality Assurance, Customer Service, and other departments to ensure the smooth execution of tours.
Monitor visitor flow and manage tour schedules efficiently.
Marketing & Promotion Support
Work closely with the Marketing team to promote factory tours, workshops, and visitor programs.
Assist in gathering visitor feedback, testimonials, photos, and content for marketing purposes.
Support marketing campaigns, events, and special promotional activities related to factory tours.
Customer Service & Administration
Handle tour-related enquiries via phone, email, and other communication channels.
Manage tour bookings and visitor registrations.
Provide excellent customer service and address visitor questions professionally.
Prepare basic tour reports and attendance records as required.
Requirements
Diploma or Degree in Food Science, Marketing, Hospitality, Tourism, Communications, or related disciplines preferred.
Relevant experience in customer service, event coordination, education, tourism, hospitality, marketing, or visitor engagement is an advantage.
Fresh graduates and candidates without direct experience are welcome to apply.
Strong presentation and interpersonal skills.
Comfortable speaking to groups of various sizes and backgrounds.
Energetic, organized, and detail-oriented.
Able to work independently and collaboratively with different departments.
Willing to work weekends when required.
Preferred Attributes
Passion for food, manufacturing, heritage, and storytelling.
Enjoys teaching and conducting hands-on activities.
Confident public speaker with a friendly and engaging personality.
Experience in workshop facilitation, tour guiding, or event hosting will be an added advantage.
THONG SIEK FOOD INDUSTRY PTE LTD
From a humble beginning, out of a five-footway peddling in the 1970s. Thong Siek have come a long way to become the market leader in the manufacture, distribution and retail of Surimi-Based Seafood products in Singapore.
The turning point in the business is the successful reorganization during the 1990s. Thong Siek started marketing DODO brand and established a strong distribution network into every local supermarket chain and an international presence in over 20 countries.
To-date, Thong Siek is churning out a Sales Turnover of S$35 million from our 70,000sqft factory located at 14 Senoko Way. With our investments in a 82,700sqft factory in Johor, Malaysia, we are now ready to strengthen our presence and accelerate growth.
We combine a high-calibre workforce with cutting edge technology to deliver uncompromising quality and service excellence. We pride ourselves on our highly automated and integrated production process. But the critical success factor lies in our people, who are committed and well trained to use the right technology to meet the demands of millions over.
To ensure quality consistency, we have a team of dedicated quality Controllers monitoring the critical control points of each process flow.
Our plant is HACCP certified and we are the first food manufacturer in Singapore to be certified by our Singapore & Productivity Board. We are also the only fish ball manufacturer in Singapore to be awarded the EU license to export to EU market.
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