- Geylang Southeast (Singapore) Singapore
JSF TRANSFORMATIVE PTE. LTD. Hiring! Part Time Customer Service Executive in Southeast (Singapore), Earn up to SGD 2,500 - Ricebowl
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Job Description
Responsibilities
We are looking for a friendly, proactive and responsible Part-Time Customer Service Executive to support our front desk and engage with both existing and potential clients.
This is not just a receptionist role. You will be responsible for creating a welcoming experience at the studio while actively following up with enquiries and leads through WhatsApp and phone calls.
Key Responsibilities
Welcome and engage clients and visitors at the studio
Respond to enquiries through WhatsApp, phone and other channels
Call new and existing leads to arrange trials and consultations
Follow up consistently with leads who have not responded or booked
Follow up with clients after trials and consultations
Engage existing clients and assist with bookings, scheduling and general enquiries
Maintain accurate records of leads, follow-ups and outcomes
Re-engage older leads and past enquiries
Support Personal Trainers and Physiotherapists with client coordination
Assist with basic front-desk administration and daily studio operations
Support studio promotions, events and client engagement activities
What We're Looking For
Friendly, confident and comfortable speaking with people
Good communication skills in person, over WhatsApp and on the phone
Proactive and willing to make outbound calls
Responsible and organised with follow-ups
Comfortable working towards lead follow-up and appointment-booking targets
Basic computer and administrative skills
Customer service, retail, hospitality, fitness or sales experience is an advantage
Able to work independently during assigned shifts
We are looking for someone who takes initiative, enjoys interacting with people and understands that every enquiry should be properly followed up.
This is not just a receptionist role. You will be responsible for creating a welcoming experience at the studio while actively following up with enquiries and leads through WhatsApp and phone calls.
Key Responsibilities
Welcome and engage clients and visitors at the studio
Respond to enquiries through WhatsApp, phone and other channels
Call new and existing leads to arrange trials and consultations
Follow up consistently with leads who have not responded or booked
Follow up with clients after trials and consultations
Engage existing clients and assist with bookings, scheduling and general enquiries
Maintain accurate records of leads, follow-ups and outcomes
Re-engage older leads and past enquiries
Support Personal Trainers and Physiotherapists with client coordination
Assist with basic front-desk administration and daily studio operations
Support studio promotions, events and client engagement activities
What We're Looking For
Friendly, confident and comfortable speaking with people
Good communication skills in person, over WhatsApp and on the phone
Proactive and willing to make outbound calls
Responsible and organised with follow-ups
Comfortable working towards lead follow-up and appointment-booking targets
Basic computer and administrative skills
Customer service, retail, hospitality, fitness or sales experience is an advantage
Able to work independently during assigned shifts
We are looking for someone who takes initiative, enjoys interacting with people and understands that every enquiry should be properly followed up.
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