- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
We are seeking a detail-oriented and proactive Admin Sales to join our team. This position will support the sales team with administrative tasks, manage sales documentation, and help ensure smooth and efficient sales operations.
Job Responsibility
The ideal candidate will develop relationships with clients to maximize client purchase experience. You act as a consultant by advising industry trends and our state of the art technology available to solve clients problem.
· Build and maintain good rapport with customers
· Answer phone calls and reply messages promptly
· Educate customers about current promotions
· Contribute to team's daily sales goals
· Responsibility dealing on customer inquiries and complain
· Play an integral part in contributing towards outlet sales achievement, sales growth and quality customer service
· Manage E-commerce platforms with best fulfilment and results. Support E-commerce day to day operations from updating new products, info, promotion and data analysis
· Provide general sales support (needs analysis, data review, and product demonstrations)
· Serve as the customer advocate and liaison for product management and development
· Prepare periodic forecasts and progress updates toward sales goals
· Handle important administrative tasks such as order processing and act as an extension of the sales team when representatives are away from the outlet
· To monitor and update branch finances, ensure complete business transactions, record and analyses sales activities and support daily sales operations
· Calculate, check, record and monitor daily payment balancing and transaction (Cash, Credit Card & Cheque) collected by respective branch
· Check extended warranty sales and records, ensure all EW sales are registered into online systems accordingly
· Ensure that complete set of bills are properly handled (no missing bills) and recorded
· Receive and record repair sets
· Check and update stock in systems
· Monitor credit card terminal usage
· Ensure that daily, weekly and monthly workflows are completed on time
· Attend roadshows on scheduled basis
Why US?
· 7.5 working hours – We value Work-Life Balance
· Personal and career growth through daily learning and sales ground experience
· Attractive commission tiers and higher than industry benchmark
· Exposure to latest technology trends and rapid company growth
· Be part of a strong, supportive team that values success together
Qualifications
· Candidate must possess at least an SPM, Professional Certificate, Diploma, or Degree in any field (Business Studies/Administration/Management, Finance/ Accountancy/Banking, Commerce, or equivalent)
· Fresh Graduated are welcome to apply
· Minimum SPM with proficiency in English and Bahasa Malaysia.
· 1-2 years of working experience in sales, customer service, or marketing experience is an added advantage
· Proficient in Bahasa Malaysia, English, and Mandarin to effectively communicate with Mandarin-speaking clients.
· Proficient with MS Excel, MS Office, and MS Word.
· Strong communication skills, confidence, and interpersonal skills
· Ability to multitask, organize and prioritize tasks efficiently
· Willing to work nights, weekends, and holidays on rotational shift
· Positive attitude, vibrant personality, and eagerness to learn new skills
Job Benefits
· Very attractive commission
· Annual leave
· Medical benefits
· Dental insurance
· Maternity leave
· EPF & SOCSO
Employment Type
· Full-time
· Part-time
· Fresh graduate
Schedule
· 6 working days (Rotational shifts: 10:00am – 6:30pm / 1:30pm – 10:00pm)
Location
· Pavilion Bukit Bintang
· Setia City Mall
Language:
· English (Required)
· Bahasa Malaysia (Preferred)
· Mandarin (Preferred)
Job Types: Full-time, Part-time, Permanent
Pay: RM2,500.00 - RM4,620.02 per month
Benefits:
Experience:
Language:
License/Certification:
Work Location: In person
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.