Joint Dynamics Ltd Hiring! Part Time Receptionist - Administration Officer (Part-time) in Hong Kong Island, Hong Kong - Ricebowl

• Welcome patients, clients and visitors in person or on the telephone/ WhatsApp, and answering and or referring inquiries.
• Assist patients with completing necessary forms and documentation.
• Greet patients/clients and assist them in scheduling appointments, maintaining receipts and accounts.
• Process billing and payments, using Google Drive and Momence.
• Maintain patient/client accounts by obtaining, recording, and updating personal and financial information.
• Liaising with Medicare and private health insurance
• Keep a clean reception area, ensure equipment sterilisation and cleaning frequently
• Comfort patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area calm.
• Optimizes patients’ satisfaction, clinicians' time, and treatment room utilization by scheduling appointments in person or by telephone.
• Demonstrate strong intrapersonal and interpersonal skills
• Be detail-orientated, able to prioritize effectively and shows a willingness to learn.
• Have a positive working attitude, approach tasks and responsibilities with a can-do approach.
• Work effectively and efficiently in a team setting, as well as the ability to work independently when needed.
• Update, scanning, filing, and mailing documentation. Ensure availability of treatment information by filing and retrieving patient/client records on Google Drive and Momence systems.
• Protects patients/clients' rights by maintaining confidentiality of medical, personal, and financial information.
• Book and organise staff and clinicians meetings. Liaising with other departments such as Doctors, clinicians, trainers, Sports Therapists, Physiotherapists, Exercise Physiologist and or Psychologist with professionalism and discretion.
• Contribute to team effort by accomplishing related results as needed.
• Maintain business office inventory and equipment, by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs when needed.
• Maintain operations by following policies and procedures, reporting needed changes.
• Working effectively and efficiently in a team setting, as well as the ability to work independently when needed.

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule
• Maternity leave
• Medical Insurance
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Day shift
• Early shift
• Flexible hours
• Late shift
• Monday to Saturday
• Weekend Availability

Locations:

• Quarry Bay (candidate will predominantly be based at our Quarry Bay clinic)
• Central (candidate may occasionally need to cover a shift at Central's clinic)

Job Type: Part-time

Pay: $80.00 - $100.00 per hour

Language:

• Cantonese (Preferred)

Work Location: In person