1. Device Imaging & Deployment
Perform OS imaging and cloning of desktops/laptops using standard imaging tools (e.g., SCCM, MDT, Intune, or equivalent).
Prepare and configure devices according to company standards.
Conduct hardware setup, installation, and deployment for end users.
Execute tech refresh projects, including new device rollout and old device collection.
2. Data Migration
Perform user profile backup and data migration (local and network).
Ensure integrity and completeness of migrated data.
Troubleshoot migration-related issues.
Support email, application, and profile restoration.
3. End-User Support
Provide onsite and remote Level 1/Level 2 desktop support.
Troubleshoot hardware, software, printer, and network-related issues.
Support Windows OS, Microsoft Office, and common enterprise applications.
Handle user queries in a professional and timely manner.
4. Asset & Inventory Management
Maintain accurate IT asset records.
Track device issuance and returns.
Coordinate device sanitization and re-imaging processes.
5. Project Support
Support IT rollout projects, migrations, and system upgrades.
Follow project timelines and deployment schedules.
Work closely with project managers, engineers, and stakeholders.
Skyf.IT (Sky & F Pte. Ltd.) is the preferred IT solution partner for many enterprises across government, education, banking and financial services, logistics and manufacturing sectors. We believe in helping our clients transformed their IT, creating business value with our innovative solutions.
With expertise in digital transformation, cloud infrastructure and managed outsourcing services – we disrupt the way IT is managed. We create smart solutions in support of our clients’ growing businesses.
Our people are the most important asset of the company – for our professionals, be it an entry or experienced IT professional, we strive to develop them to the next level, advancing their career. At Skyf.IT, we provide opportunities, challenges and support for our professionals.
Skyf.IT is growing rapidly in Singapore and in the key cities of Asia. If you aspire for new challenges and to grow with us, we invite you to send your curriculum vitae to ************* or contact us @ +************* 0992.