Job Summary
We are looking for a friendly
Part-Time Retail and Customer Service Assistant
to be the welcoming face of our sports academy. You will help students and parents, manage lesson bookings, and keep our daily operations running smoothly.
Key Responsibilities
- Greet students and parents, answer WhatsApp inquiries, and recommend suitable classes.
- Check students in through the portal, give out stickers after class, and resolve any scheduling issues.
- Process tuition fees, enrollments, and package renewals accurately using our software.
- Stay up-to-date on class schedules, camps, promotions, and makeup policies.
- Set up court equipment (balls, cones) and help maintain a clean, safe training environment.
- Track attendance, manage waitlists, and assist with daily opening and closing procedures.
Qualifications
·
Experience:
Proven background in customer service or admin (sports, fitness, or tuition center experience preferred).
·
Skills & Traits:
Excellent communicator, organized, problem-solver, and family-friendly with a genuine passion for sports and youth programs.
·
Availability:
Flexible for part-time hours, including weekday evenings and weekends.
·
Education:
Diploma or higher.
What We Offer
- Competitive salary in a friendly, dynamic work environment.
- Employee discounts on academy facilities, sports programs, and holiday camps.
- Growth opportunities in sports administration and program coordination.
AceClub Tennis is an innovation tennis company that offers players a place to train in a temperature controlled place. Players will be able to work individually or as a group to work on their footwork and techniques. Our mission is to foster a supportive and inclusive community of tennis players of all ages and skill levels, providing a welcoming space to enhance their game, connect with like-minded individuals, and share the joy of tennis.
In addition to the state-of-art tennis court, our proshops features all tennis related gears and our cafe area offers players a place to relax after playing.