About the Role
We are looking for a friendly, responsible and creative intern to support the administration, operations and marketing of our music studio.
This is a hands-on internship for someone who enjoys interacting with people and would like practical experience in customer service, social-media marketing and small-business operations. You will work closely with our teachers and administrative team to create a welcoming experience for students and parents while helping the studio attract new students.
Key Responsibilities
Studio Administration and Customer Service
- Welcome and assist students, parents and visitors
- Respond to enquiries about lessons, fees and enrolment
- Schedule, cancel and reschedule music lessons
- Coordinate teachers’ schedules and studio-room usage
- Assist with student enrolment, attendance and administrative records
- Send lesson reminders and follow up on routine matters
- Help maintain a tidy, welcoming and smoothly operated studio
Social Media and Student Recruitment
- Assist in planning and creating social-media content for the studio
- Produce simple photos, short videos, Reels, Stories and written posts featuring lessons, teachers, students and studio activities
- Maintain a regular posting schedule across platforms such as Instagram, Facebook and TikTok
- Help promote trial lessons, workshops, student performances and special programmes
- Respond promptly and professionally to social-media enquiries
- Follow up with prospective students and help convert enquiries into trial lessons
- Suggest content ideas that appeal to prospective students and parents
- Monitor engagement, enquiries and other basic social-media results
- Assist with simple promotional campaigns, events and community outreach
- Obtain permission before publishing identifiable photos or videos of students, especially children
What You Will Learn
- Day-to-day operations of a music education business
- Customer service and communication with students and parents
- Appointment, teacher and facility scheduling
- Student administration and record management
- Social-media content planning and creation
- Digital promotion and lead generation
- Following up with prospective students
- How a music studio attracts and retains students
Requirements
- Currently pursuing, or recently completed, an ITE, polytechnic or university qualification
- Friendly, dependable and willing to learn
- Organised and attentive to detail
- Comfortable communicating with adults and children
- Able to manage several tasks and respond calmly to schedule changes
- Familiar with Instagram, Facebook, TikTok or similar platforms
- Able to create simple and engaging written, photo or video content
- Comfortable using messaging, email and basic office applications
- Able to work independently after receiving guidance
- Customer-service, administrative or social-media experience is helpful but not required
- An interest or background in music would be an advantage
Who Would Be a Good Fit?
You may enjoy this internship if you:
- Like helping people and creating a positive customer experience
- Enjoy social media, content creation and communicating ideas creatively
- Are patient and comfortable working around children
- Have an interest in music, education, marketing or small-business operations
- Are proactive and willing to suggest new ideas
- Take responsibility and follow through on assigned tasks
How to Apply
Please submit your résumé together with a short introduction covering:
- Why you are interested in this internship
- Your available internship period and preferred working days
- Any relevant experience in administration, customer service, music, marketing or content creation
- Links or examples of social-media content you have created, if available
Shortlisted applicants will be contacted for an interview.
Benefits:
Work Location: In person