ZUS Coffee Hiring! Intern, Academy Content in Selangor - Ricebowl

Position Responsibilities

• Assist in developing and updating learning materials, including presentation slides, facilitate or guides, learner workbooks, assessments, and digital learning content.
• Support the design and development of e-learning modules and other digital learning resources.
• Conduct research and gather information to support content development and learning initiatives.
• Assist in reviewing, proofreading, and formatting learning materials to ensure consistency, quality, and brand alignment.
• Coordinate administrative tasks related to learning projects, including document management, content tracking, and version control.
• Support training preparation, including learning materials, participant resources, and evaluation forms.
• Collaborate with Subject Matter Experts (SMEs) and internal stakeholders to gather information required for content development.
• Assist in maintaining the Learning Content repository to ensure materials remain organised and up to date.
• Assist with multimedia content creation, including simple graphics, videos, animations, or inter active learning materials.
• Support user testing and quality assurance for e-learning modules before deployment.
• Conduct benchmarking and research on learning trends, instructional design practices, and innovative learning solutions.
• Assist in collecting learner feedback and compiling reports to support continuous improvement of learning programmes
• Support cross-functional learning projects and Academy initiatives as assigned.
• Participate in brainstorming sessions and contribute creative ideas to improve learner engagement and learning experiences.
• Perform other ad-hoc duties and special projects assigned by the reporting manager.