- Kuala Lumpur Federal Territory Malaysia

Working Location
Job Description
Responsibilities
1. Assist the IT team in daily operational and administrative tasks.
2. Provide basic first-level IT support to users under supervision, including troubleshooting desktops, laptops, printers, peripherals, Microsoft Office, email, and basic system-related issues.
3. Assist in setting up IT equipment such as desktops, laptops, monitors, printers, meeting room devices, and other IT peripherals.
4. Support IT asset management activities, including maintaining asset inventory records, asset tagging, labelling, and conducting physical asset verification.
5. Maintain accurate records of IT asset movements, including equipment issuance, returns, transfers, replacements, and disposal.
6. Assist in the organization and management of IT equipment, spare devices, accessories, and designated storage areas.
7.Provide support for systems and applications, including user access verification, issue logging, monitoring, and follow-up.
8. Support Tenant Portal-related activities when required, including basic user assistance, issue tracking, testing, and documentation.
9.Assist in preparing, maintaining, and updating IT documentation, including forms, checklists, logs, SOPs, user guides, FAQs, and troubleshooting guides.
10. Maintain accurate filing and documentation of IT records, asset registers, system support logs, and other relevant documents
11. Assist with basic IT security and compliance activities, including antivirus checks, software update verification, and ensuring the proper handling and security of IT equipment and information.
12. Escalate unresolved technical issues to the appropriate IT team members or relevant vendors for further investigation and resolution.
13.Provide regular updates on assigned tasks, issues, and progress to the supervisor.
Pay: RM1,000.00 per month
Benefits:
Work Location: In person
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