The Nutrition Clinic Hiring! Part Time Client Care - Clinic Operations Coordinator in - Ricebowl

Client Care & Clinic Operations Coordinator

Part-Time / Contract | Remote

The Nutrition Clinic is growing, and we’re looking for a highly organised, tech-confident Client Care & Clinic Operations Coordinator to support our clinical team and help manage the day-to-day client journey.

This is a part-time, contract role and can be done remotely. We are open to candidates based anywhere, although some overlap with Singapore working hours will be important.

This is not simply a scheduling or administrative role. You will help manage the operational side of the entire client experience — from onboarding and appointments through to testing, supplements, follow-ups and ongoing programme coordination.

What you’ll be doing

• Manage new client onboarding and ensure clients understand their next steps
• Coordinate appointments, cancellations, rescheduling and follow-ups
• Manage routine client communication
• Coordinate functional medicine test kits, airway bills, specimen collections and laboratory results
• Keep track of outstanding tests and ensure results are available ahead of consultations
• Maintain accurate client records, intake forms, symptom trackers, test results and appointment information
• Manage pre- and post-appointment administrative tasks
• Create draft supplement orders and coordinate supplement orders, deliveries and purchase records
• Manage programme sign-ups, client tags, package information and ongoing programme administration
• Monitor programme clients, follow-up appointments, symptom trackers and outstanding client actions
• Maintain the clinic’s email list and relevant client segments
• Carry out regular weekly checks across appointments, laboratory results, programme clients and supplement purchases
• Support practitioners with client administration, documentation and follow-up
• Maintain communication templates, spreadsheets, trackers and other clinic operational systems

Who we’re looking for

You are someone who enjoys keeping multiple moving parts organised and takes ownership of making sure things get done.

You should be:

• Exceptionally organised and detail-oriented
• Comfortable multitasking and managing several clients and workflows at once
• Very confident with technology and quick to learn new platforms
• Reliable, proactive and able to work independently
• A clear, warm and professional communicator
• Comfortable working remotely as part of a small, fast-moving team
• Genuinely interested in health, nutrition and wellness

Experience that would be particularly valuable

Not essential, but a strong advantage:

• Previous experience in a clinic, medical practice, nutrition practice, wellness business or functional medicine environment
• Nutrition, health or wellness knowledge
• Experience in client care, customer success, relationship management or concierge-style service
• Familiarity with supplements and/or functional laboratory testing
• Experience using practice-management software, CRM systems, email platforms or workflow tools

The role

This is a part-time contract position with flexibility around working hours. Workload may vary and there may be busier periods when additional support is required.

Some availability during Singapore working hours will be necessary for client communication and clinic coordination.

For the right person, there is scope for the role to develop beyond administration into broader responsibility for client care and client experience.

About The Nutrition Clinic

The Nutrition Clinic is a Singapore-based functional nutrition practice. We work with clients through personalised nutrition, lifestyle strategies, functional testing and ongoing practitioner support.

We are a small team and value people who are thoughtful, dependable, highly organised and willing to take ownership.

How to apply

Please send us:

• Your CV or LinkedIn profile
• Where you are based
• Your current availability
• Any relevant clinic, health, client-service or operational experience
• A short note on why this role interests you