- Bukit Merah Central Region (Singapore) Singapore
HR SG PTE. LTD. Hiring! Customer Relations Intern in Central Region (Singapore), Earn up to SGD 1,200 - Ricebowl
Customer Relations Intern
HR SG PTE. LTD.
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Job Description
Responsibilities
Company Overview
The company is a modern Beauty and Aesthetic Clinic recognised for providing premium treatments and exceptional client experiences. The clinic is built on a foundation of trust, professionalism, and proven results, offering personalised aesthetic solutions that enhance natural beauty. With a commitment to innovation and safety, they empower clients to look and feel their best with confidence.
Role Overview
We are looking for a friendly, enthusiastic, and customer-focused Customer Relations Intern to support the clinic team.
As one of the first points of contact for clients, you will learn how to manage customer enquiries, coordinate appointments, assist with front desk operations, and create a positive experience throughout each client's visit.
This opportunity is suitable for students or individuals looking to gain practical experience in customer service, hospitality, beauty, wellness, or business operations.
This internship offers hands-on exposure to customer service, front desk operations, appointment coordination, and day-to-day clinic administration within the beauty and wellness industry.
Key Responsibilities
Deliver a warm, professional, and personalised experience for every client
Manage client consultations, follow-ups, and appointment coordination
Understand clients’ aesthetic goals and guide them through suitable treatment options
Build long-term relationships to encourage repeat visits and loyalty
Support doctors and therapists by ensuring smooth client flow and communication
Handle client inquiries, feedback, and aftercare follow-ups with care and professionalism
Attend to inbound calls from existing customers for appointment bookings, and proactively reach out to existing customers to schedule follow-up or new appointments.
Support the team in handling customer feedback and service requests.
Maintain a clean, organised and welcoming reception area.
Assist with customer records, administrative documentation and other daily operational tasks.
Work closely with the clinic team to ensure smooth day-to-day operations.
Requirements
Friendly, approachable and service-oriented personality.
Strong interpersonal and communication skills
Comfortable interacting with customers both in person and through digital platforms such as WhatsApp and social media.
Customer-focused with a willingness to learn and assist others.
Good organisational skills and attention to detail.
Comfortable engaging clients and explaining services clearly
Basic proficiency in Microsoft Office and general administrative tools.
Interest in the beauty, aesthetics, wellness or self-care industry is an advantage.
Able to commit to the required internship schedule.
What You'll Gain
Hands-on experience in customer relations and front desk operations.
Exposure to the beauty and aesthetics industry.
Practical experience in appointment management and digital customer communication.
Opportunity to develop communication, administrative and service skills.
Supportive working environment with on-the-job learning.
Potential career opportunities upon successful completion of the internship, subject to business needs and performance.
This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.
Only shortlisted candidates will be contacted.
recruitSG is a leading provider of recruitment and HR solutions designed for business owners. Our mission is to help transform end-to-end human capital processes and develop the right talent strategy for our clients to be best positioned to tap on market opportunities.
Founded in 2017, recruitSG is on a mission to impact 10,000 companies through the most important building block in a business — talent. Serving over 6,000 companies across Singapore, we bring the best of our solutions and experiences to help business owners setup, automate and optimise their recruitment and HR processes, so they can supercharge their business.
The company is a modern Beauty and Aesthetic Clinic recognised for providing premium treatments and exceptional client experiences. The clinic is built on a foundation of trust, professionalism, and proven results, offering personalised aesthetic solutions that enhance natural beauty. With a commitment to innovation and safety, they empower clients to look and feel their best with confidence.
Role Overview
We are looking for a friendly, enthusiastic, and customer-focused Customer Relations Intern to support the clinic team.
As one of the first points of contact for clients, you will learn how to manage customer enquiries, coordinate appointments, assist with front desk operations, and create a positive experience throughout each client's visit.
This opportunity is suitable for students or individuals looking to gain practical experience in customer service, hospitality, beauty, wellness, or business operations.
This internship offers hands-on exposure to customer service, front desk operations, appointment coordination, and day-to-day clinic administration within the beauty and wellness industry.
Key Responsibilities
Deliver a warm, professional, and personalised experience for every client
Manage client consultations, follow-ups, and appointment coordination
Understand clients’ aesthetic goals and guide them through suitable treatment options
Build long-term relationships to encourage repeat visits and loyalty
Support doctors and therapists by ensuring smooth client flow and communication
Handle client inquiries, feedback, and aftercare follow-ups with care and professionalism
Attend to inbound calls from existing customers for appointment bookings, and proactively reach out to existing customers to schedule follow-up or new appointments.
Support the team in handling customer feedback and service requests.
Maintain a clean, organised and welcoming reception area.
Assist with customer records, administrative documentation and other daily operational tasks.
Work closely with the clinic team to ensure smooth day-to-day operations.
Requirements
Friendly, approachable and service-oriented personality.
Strong interpersonal and communication skills
Comfortable interacting with customers both in person and through digital platforms such as WhatsApp and social media.
Customer-focused with a willingness to learn and assist others.
Good organisational skills and attention to detail.
Comfortable engaging clients and explaining services clearly
Basic proficiency in Microsoft Office and general administrative tools.
Interest in the beauty, aesthetics, wellness or self-care industry is an advantage.
Able to commit to the required internship schedule.
What You'll Gain
Hands-on experience in customer relations and front desk operations.
Exposure to the beauty and aesthetics industry.
Practical experience in appointment management and digital customer communication.
Opportunity to develop communication, administrative and service skills.
Supportive working environment with on-the-job learning.
Potential career opportunities upon successful completion of the internship, subject to business needs and performance.
This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.
Only shortlisted candidates will be contacted.
recruitSG is a leading provider of recruitment and HR solutions designed for business owners. Our mission is to help transform end-to-end human capital processes and develop the right talent strategy for our clients to be best positioned to tap on market opportunities.
Founded in 2017, recruitSG is on a mission to impact 10,000 companies through the most important building block in a business — talent. Serving over 6,000 companies across Singapore, we bring the best of our solutions and experiences to help business owners setup, automate and optimise their recruitment and HR processes, so they can supercharge their business.
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