Job scope
Welcome customers enquiring about mobile issues
Basic technical troubleshoot for the handphone and explain it to customers
Attend to service customer enquiries promptly and politely
Ensure data entry of keying of customer’s details and mobile details with accuracy
Cooperate closely with technician especially for the handover of mobile handset and customer info
Requirements
Minimum 1- 2 years of customer service experience
Able to commit at least
2 months
(expected to work 4 days per week, including weekends)
Good in interpersonal communication and love to interact with customers
Sinoppel Device, established in 2014 is the authorized distributor of OPPO in Singapore.
OPPO
is a global electronics and technology service provider that delivers the latest and most exquisite mobile electronic devices in over 20 countries, including the United States, China, Australia and many countries throughout Europe, Southeast Asia, South Asia, the Middle East and Africa. OPPO is dedicated to delivering customers with the most extraordinary mobile experience through meticulous designs and smart technology.