Wyndham Suites KLCC Hiring! Internship - Facilities Management (KL) in Federal Territory, Earn up to MYR 800 - Ricebowl

Administrative Support

• Assist in generating and issuing monthly invoices to tenants/customers.
• Maintain accurate records of invoices, receipts, and payment transactions.
• Support the team in updating customer details and filing documents properly.
• Help prepare monthly reports related to payments, customer feedback, and operational status.

Payment Monitoring

• Track payment due dates and assist in sending reminders to tenants/customers.
• Support the team in reconciling payment records and flagging discrepancies.
• Ensure receipts are issued and logged properly into the system.

Customer Service

• Act as the first point of contact for tenants/customers regarding payment or service-related inquiries.
• Assist in responding to emails and phone calls in a timely and professional manner.
• Help resolve minor issues or escalate them to the relevant team members when necessary.

Data & Records Management

• Maintain and update tenant/customer information in internal systems.
• Organize and file documents (digital and physical) for auditing and reference purposes.
• Ensure proper documentation of customer communications and service actions taken.

Compliance and Confidentiality

• Support compliance with internal policies and data protection standards.
• Handle payment and customer information with care and confidentiality.

Job Type: Internship

Pay: RM800.00 per month

Work Location: In person