Job Summary
Perform outgoing calls to potential customers to conduct surveys according to project requirements, ensuring clear communication and excellent customer service.
3 days work from 9am to 6pm (Monday, Tuesday & Friday)
Responsibilities
Conduct outgoing calls to potential customers to complete surveys aligned with project goals
Communicate clearly and professionally to gather accurate survey data
Deliver excellent customer service during all interactions to maintain positive engagement
Apply telemarketing experience to manage call flow and handle customer responses effectively
Adapt quickly to project changes and commence work on short notice
Use English proficiently to communicate survey questions and record responses accurately
Utilize additional language skills to enhance communication with diverse customer groups
Preferred competencies and qualifications
Minimum N/O/A, ITE, or Diploma in any field with at least 2 years of telemarketing experience
Experience working in telemarketing or call center environments
Ability to speak additional languages beyond English is an advantage