Company Overview
Singapore Indian Chamber of Commerce is one of Singapore’s oldest and most respected commercial organisations, representing the Indian business community. It offers diverse services and networking opportunities to members for local and global business growth.
Job Summary
Support membership administration and outreach activities to enhance member engagement and service delivery at SICCI. Provide front desk and trade documentation assistance while maintaining accurate records and communications.
Responsibilities
Prepare membership invoices, confirm payment receipts, and issue membership certificates to ensure accurate member account management
Follow up with members via phone and email to facilitate timely membership renewals
Conduct member outreach and follow-up calls to promote SICCI events, programmes, and membership initiatives
Maintain and update the membership database and records for accurate information management
Greet walk-in visitors and provide professional front desk reception services
Answer and direct telephone calls, emails, and general enquiries with professionalism and clarity
Schedule meeting rooms and manage visitor registrations to support event and meeting logistics
Support processing of new membership applications and related documentation to ensure smooth onboarding
Prepare membership reports, correspondence, and presentation materials to assist team communications
Provide administrative support to the Membership team and SICCI Secretariat to facilitate daily operations
Assist with processing and issuance of Certificates of Origin and other trade-related documents for Trade Documentation services
Perform other duties as assigned by Management to support organisational needs
Qualifications
Bachelor's degree in Business Administration, Marketing, Communications, or related discipline
Pleasant, positive, polite, and cheerful personality to foster a welcoming environment
Excellent verbal and written communication skills in English with professional telephone etiquette
Strong customer service and interpersonal skills demonstrated through member interactions
Proficient in Microsoft Office and Google Workspace to manage administrative tasks efficiently
Good organisational and time management skills to handle multiple responsibilities effectively
Committed, independent, proactive, and able to collaborate within a team environment
Proficiency in AI productivity tools (e.g., ChatGPT, Microsoft Copilot, Gemini) is an added advantage
Proficiency in Hindi and Tamil is an added advantage to effectively communicate with and support a diverse stakeholder base
SINGAPORE INDIAN CHAMBER OF COMMERCE & INDUSTRY (SICCI)
Singapore Indian Chamber of Commerce is one of the oldest establishments in Singapore. From humble beginnings in 1924, SICCI has emerged as one of Singapore‘s most respected and active commercial organisations today with close to 1000 members.
Offering members a diverse range of services to meet their business needs, SICCI provides a diverse range of services to meet their business needs. Its subsidiaries – SICCI Trade Match, SME Centre@SICCI and SICCI-Institute of Business – combine to actively promote the development of its members and provide the necessary networking opportunities and linkages for its members to grow their businesses and operations locally and globally.
As the body representing the Singapore Indian business community, SICCI serves as the community’s spokesman at various private and public sector platforms sector platforms in Singapore. Apart from its role in the business environment, it plays a leading role in the promotion of social welfare and in Singapore’s nation building.