About the Role
We are looking for a friendly, responsible and organised Front Desk Assistant to support the day-to-day operations of our chiropractic practice. You will be the first point of contact for our patients and play an important role in creating a welcoming, professional and comfortable experience.
Key Responsibilities
- Assist with the daily operations and administration of the practice
- Welcome patients and assist them with check-in and general enquiries
- Manage appointments, scheduling and patient bookings
- Answer phone calls, WhatsApp messages and other patient enquiries in a professional manner
- Handle front desk operations, including processing payments and maintaining accurate patient records
- Assist with basic administrative tasks and documentation
- Assist with social media and website updates when required
- Help maintain the cleanliness, tidiness and overall presentation of the practice
- Restock basic supplies and ensure the reception and treatment areas are kept organised
- Carry out other reasonable duties related to the smooth running of the practice
Requirements
- Friendly, approachable and comfortable interacting with patients
- Good communication and interpersonal skills
- Organised, responsible and able to work independently
- Basic computer skills and comfortable learning new software
- Able to handle patient information with confidentiality and professionalism
- Good command of English; Bahasa Malaysia and/or Mandarin would be an advantage
- Previous experience in reception, administration, healthcare or customer service is an advantage, but training will be provided
Personal Qualities
We value someone who is:
- Warm and welcoming
- Reliable and punctual
- Detail-oriented and organised
- Professional and presentable
- Proactive and willing to learn
- Comfortable working in a small, hands-on practice environment
This is a non-clinical position. No prior chiropractic experience is required. Students Welcome to apply :)
Pay: RM15.00 - RM20.00 per hour
Work Location: In person