Pacific Bookstores Hiring! Part Time Customer Service in - Ricebowl

Responsibilities: Reporting directly to the supervisor, your responsibilities will include the following:

• Attend inbound calls
• Attend to email enquiries
• Attend to call-back requests from customers
• Ensure follow-up on escalated cases
• Perform investigation for cases
• Other ad-hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Proficient in English
• Basic MS office knowledge - Words & Excel
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Job Type: Part-time

Pay: $13.00 - $19.50 per hour

Work Location: In person