AIREA Hiring! Business Operation Associate in Selangor - Ricebowl

We are looking for an energetic, versatile, and tech-savvy Business Operations Associate to join our team. In this role, you will act as the engine of our daily operations—bridging the gap between marketing execution, sales coordination, digital platforms, and team supervision. You will work directly alongside leadership while guiding a team of interns to hit operational and growth milestones.

1. Team Leadership & Intern Supervision

• Supervise, delegate, and review day-to-day tasks for line interns across sales, marketing, and tech support.
• Provide guidance and onboarding to ensure interns meet weekly task deliverables and quality standards.
• Act as the primary point of contact for internal team workflows and task tracking.

2. Sales & Lead Operations

• Manage, organize, and update the Customer Relationship Management (CRM) system or sales databases.
• Track incoming leads from marketing campaigns and ensure timely follow-up by the sales team.
• Assist in preparing sales proposals, client pitch decks, and performance reports.

3. Digital Marketing Execution

• Coordinate digital marketing initiatives across web, social media (e.g., Meta/Facebook, Instagram), and listing platforms.
• Manage content schedules, coordinate digital asset posting, and review marketing performance metrics.
• Assist in organizing marketing collateral, ad campaigns, and promotional strategies.

4. Technology & Platform Management

• Oversee and maintain daily usage of internal software, digital tools, property listing sites, and business applications.
• Identify operational bottlenecks and implement simple tech/automation solutions (e.g., Zapier, Google Workspace tools, CRM updates).
• Basic troubleshooting and coordination with external technical support or developers when needed.

• Experience: 1–3 years of hands-on experience in business operations, startup support, digital marketing, or real estate operations.
• Education: Bachelor’s degree or Diploma in Business, Marketing, Information Technology, or a related field.
• Tech Literacy: Strong familiarity with CRMs, Google Workspace, social media management tools, and modern web platforms.
• Leadership: Prior experience managing interns, student groups, or junior team members is a strong plus.
• Skills: Strong organizational ability, excellent communication (English and Bahasa Malaysia), proactive problem-solving, and multi-tasking abilities.